At Hampton Inn & Suites by Hilton-Happy Valley Phoenix, we strive to deliver a great guest experience, but it sounds like we did not achieve our goal on this occasion. We appreciate you telling us that you found our hotel safe and the room clean, and it's nice to read that our location was convenient for you. We would have stayed longer, but it was too expensive per night especially with how we couldn’t get quality rest.…ĭear guest, Thank you for your detailed feedback. I’d say that is mainly a business travelers hotel, but not ideal for a vacation or a play to rest / relax in because its too loud and amenities uncomfortable. We chose this location because it was within walking distance to the things we came to Phoenix for. Its location is a double edged sword because its easy to get to stuff like shopping and restraunts nearby, but I-17 is VERY loud with the lack of building sound insulation. In summary, the main thing this hotel has going for it the location and proximity to stuff. The parking lot could benefit from either stop signs or markings that indicate clear right-of-way. The only problems we encountered on that front were reckless ride-share drivers flying through the parking lot that almost hit us once as pedestrians and another even closer call while we were trying to park. The unit needs some serious maintenance and renovation if they’re gonna justify charging $250+ a night. Specifically, the water pressure was lousy causing the toilet to easily clog or stubborn to flush, and the shower head had a lot of lime build up. Comfort - The room itself appeared clean, but the bed mattress was lumpy and the bathroom plumbing wasn’t working well. This makes this hotel only good for being there for a reason, not for rest & relaxation. The traffic during the morning rush hour starts at 4:30am and gets so loud by 7am it is impossible to sleep. Noise - If you book a room facing I-17 it is VERY noisy. Hotels near ITT Technical Institute - Phoenix Phoenix, AZĬonvenient location to local business stuff and shopping, however the hotel itself is very overpriced for value provided.Hotels near Everest College - Phoenix, AZ.
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